This Privacy Policy applies to users of the Company’s website and the various services provided on the website. We are firmly committed to respecting and protecting users’ personal privacy. We will not disclose any personal information relating to users without their authorisation, unless required by law or legal proceedings. We will regularly review our privacy protection measures, monitor developments in security technology, and update our technical and administrative measures.
1. Users are required to provide necessary personal information when using services such as customer feedback on the Company’s website. This typically includes: name, gender, address, contact telephone number and email address. We will manage user information and related requests in a confidential manner.
2. We will employ technical and administrative measures to protect users’ privacy. When users provide us with sensitive information, we will take reasonable steps to protect such information, and we will also implement reasonable security measures to protect stored personal information. This website will strictly manage and protect the information provided by users, employing appropriate technologies to prevent the loss, theft or alteration of users’ personal data.
3. The company’s website will strictly safeguard users’ personal privacy and undertakes not to disclose users’ personal information without their consent. However, in the following exceptional circumstances, we cannot guarantee the aforementioned commitment and may disclose relevant user information. These circumstances include, but are not limited to:
(1) Where a user’s conduct on this website violates the ‘Measures for the Security Protection of Computer Information Networks Connected to the Internet’, the ‘Measures for the Administration of Internet Information Services’, the ‘Regulations on the Administration of Internet Electronic Bulletin Services’, or the ‘Decision of the Standing Committee of the National People’s Congress on Maintaining Internet Security’, or where such conduct may harm or impede the rights and interests of other internet users or cause harm to others, and the disclosure of the user’s personal data is necessary for identification, contact or the taking of legal action.
(2) Personal information that must be disclosed or made public in accordance with laws and regulations.
(3) Where judicial authorities or other authorised bodies, in the lawful performance of their duties, request the website to disclose specific personal data.
4. The Company’s website has implemented comprehensive technical measures to protect the integrity and confidentiality of users’ information. However, the Company’s website shall not bear any legal liability for the destruction, leakage or loss of user information resulting from force majeure or external factors such as computer virus infections or hacker attacks; nevertheless, we will take necessary measures to minimise users’ losses to the best of our ability.
